Scaling Discipline Support in an IT Organization for Academic Success

Wednesday, October 16, 2019 | 1:15PM–2:15PM CT | Board 815, Poster Area, Halls F1, F2, Level 3
Session Type: Poster Session
Delivery Format: Poster Session
Specialized IT needs are critical for ensuring curriculum is current. As IT organizations have scaled through standardization and automation, a gap in service has been left downstream in departments and among faculty. Higher education IT cannot call itself a business partner if they cannot address this gap.

Outcomes: Gain perspectives for broader and deeper academic IT needs and impacts on student success and workforce preparation * Evaluate methods for scaling central IT support for specialized academic needs as applied to service design or practice * Compare and contrast other methods with your institution's service and organizational model

Presenters

  • Andrew Roderick

    Assistant Vice President, Academic Technology, San Francisco State University