Joanna Iturbe
Digital Consulting Director,
Huron
See, Feel, Change: Navigating the Stages of Acceptance
Wednesday, October 16, 2019 | 2:15PM–3:00PM CT | W196a, Level 1
Session Type:
Breakout Session
Delivery Format:
Interactive Presentation
You have the product. You may have the process(es). But what about the people? As a technologist who embraces change, my lessons learned have been around networking, user adoption, and change management when rolling out a new product. Come learn my top 10 best practices in driving successful user adoption.
Outcomes: Understand the historical pitfalls of change management * Explore the psychological research around how people adopt (or don't adopt) new technology * Get the top 10 best practices compiled over my 12 years of implementing technology for successful user adoption and satisfaction
Outcomes: Understand the historical pitfalls of change management * Explore the psychological research around how people adopt (or don't adopt) new technology * Get the top 10 best practices compiled over my 12 years of implementing technology for successful user adoption and satisfaction