Taming Dragons: How to Win Over Reluctant Tech Users

Tuesday, October 15, 2019 | 10:45AM–11:30AM CT | W196a, Level 1
Session Type: Breakout Session
Delivery Format: Interactive Presentation
Our quest: Tame the dragons that keep people from embracing new technologies. Our challenge: Collect proactive training and support methods from our fellow wizards. Our strategy: Use these methods to tame the dragons on our campus. Our reward: Move our IT group from just a service provider to campus partner.

Outcomes: Understand the value of a proactive relationship in building a climate of trust * Generate and share ideas for different ways to reach various campus segments * Create a strategy for implementing these ideas on your campus

Presenters

  • Anne Kolaczyk

    Lead Technical Training Professional, University of Notre Dame

  • Annie Sauer

    Tech Training & Change Management Professional, University of Notre Dame

Resources & Downloads

  • Taming Dragons How to Win Over Reluctant Tech Users Slide Deck

    Updated on 11/26/2019

  • Taming Dragons Master Spellbook of Ideas

    Updated on 11/26/2019