Using Student Information Deployments to Drive Student Experience

As part of Laureate's International Universities’global SIS rollout, new functionality has improved enrollment and collections activities, which has increased student satisfaction and improved operational metrics. Technology and a recognition of the student impact of design decisions on enrollment and registration have improved retention, recruiting, and overall brand impression.

Outcomes: Understand the impact of digital channels (Portal, Mobile Apps, Chatbot) on student experience and operational efficiency * Understand how self-service processes help improve retention and revenue * Understand the rigor and collaboration required of corporate industry leaders and specialized vendors to deliver achieved results