We're Listening: Transforming IT Services Through Organizational Change

Tuesday, October 15, 2019 | 5:00PM–5:45PM CT | Board 408, Poster Area, Halls F1, F2, Level 3
Session Type: Poster Session
Delivery Format: Poster Session
Western Washington University Libraries consolidated two previously separate IT units into one division. This poster session will provide a brief chronology of the events, strategies, and communications used to manage the transition and build an organizational roadmap for a new IT division within an academic library.

Outcomes: Get an overview of the strategies used to manage the transition * Understand how one environment required specific and unique strategies for implementing change and get ideas for your own organizational context * Gain ideas and strategies for increasing stakeholder participation in IT activities within an academic library

Presenters

  • Rebecca Marrall

    Director of Technology & Discovery Services, Associate Professor, Western Washington University

Resources & Downloads

  • Poster Session

    Updated on 11/26/2019