Exhibitor Kit

Review the Exhibitor Kit carefully for important booth coordination information: show hours, rules and regulations, official general service contractor, badge registration, housing, timeline, and contacts.

Beware of poachers and only use EDUCAUSE official vendors as shown in the contacts below.

New! Exhibitor Badge Registration process.

Continued! EDUCAUSE Exhibitor Webinar was held July 23. View the recording of this informative webinar held by the McCormick Place Convention Center and Freeman regarding working in the facility.

  • Exhibit Hall Setup and Hours

    Setup

    • Friday, October 11 | 8:00 a.m.–5:00 p.m.
    • Saturday, October 12 | 8:00 a.m.–5:00 p.m.
    • Sunday, October 13 | HALL CLOSED–NO SETUP
    • Monday, October 14 | 8:00 a.m.–5:00 p.m.

    All exhibit materials must be uncrated and crates must be marked with EMPTY LABELs ready for removal by 2:00 p.m. on Monday, October 14.

    Note: Booths must be show ready by 5:00 p.m. on Monday, October 14 to prepare for show opening

    Exhibit Hall Show Hours

    • Tuesday, October 15 | 9:45 a.m.–6:30 p.m.
    • Wednesday, October 16 | 9:45 a.m.–5:00 p.m.

    Please Note: Due to tight security, only those with an exhibitor badge will have access to the exhibit hall 90 minutes before it opens. Please do not schedule meetings in the exhibit hall during pre-show hours, as attendees will not be allowed in the hall.

    Teardown

    • Wednesday, October 16 | 5:00 p.m.–8:00 p.m.
    • Thursday, October 17 | 8:00 a.m.–2:00 p.m.

    Dedicated Exhibit Hall Times

    You should expect the largest crowds in the exhibit hall during these times:

    • Tuesday: 9:45–10:45 a.m. (refreshment break); 12:15 p.m.–2:15 p.m. (lunch); 5:00–6:30 p.m. (networking reception)
    • Wednesday: 9:45–10:45 a.m. (refreshment break); 12:15 p.m.–2:15 p.m. (lunch); 4:00–5:00 p.m. (refreshment break)

     

    As part of the exhibiting terms and conditions, the primary booth contact identified by your organization understands and agrees that their individual contact information will be shared with all EDUCAUSE official show vendors, in order to fulfill necessary booth services, to include company name, mailing address, primary booth contact, title, phone, fax and email addresses, where available. For a list of current year official show vendors please see the contact section below.

    New process! Exhibitor Badge Registration and Housing

    To maintain our commitment to protecting our community's personal data, we've implemented a new process that requires each individual attending the conference to complete their own event registration.

    How to Register Your Staff

    As the 2019 EDUCAUSE Annual Conference primary logistics contact for your organization, please follow the steps below. For detailed instructions, access the Exhibitor Badge Registration and Housing Overview or video tutorial provided at the end of this section.

    1. Log in to your Exhibitor Console via the link emailed to you.
    2. Select "Exhibitor Registration and Housing."
    3. Invite your staff to register:
      • Select "Manage Group - Add/Edit Personnel" and add staff individually or import all personnel at once.
      • Use your complimentary staff badge allotment—EDUCAUSE 2019 booths include five complimentary exhibitor registrations per 10'x10' of space for entrance into the exhibit hall and refreshment breaks held in the exhibit area. To use your complimentary allotment, make sure the "Reg Type" for all applicable personnel is designated as "Exhibit Hall Staff." For all additional staff, please leave this field blank, and they will be charged for the registration type they select when registering individually.
      • Click the "Invite Selected" box next to each individual. This will allow them to receive their unique registration invite link.

    Please note: Exhibitor badge registration does not include lunch or access to any conference sessions. Full or one day conference registrations will be available to those you do not assign as "Exhibit Hall Staff" and to those over your complimentary staff badge allotment. You'll find more information regarding lunch options below.

    Housing Information

    • Every individual must register for the conference before they can secure housing, regardless if your company has secured a room block or not. No rooming lists will be accepted.
    • It's important that your staff book their housing through Experient, the only official housing bureau for the EDUCAUSE Annual Conference. View Event Housing and Attendee List Advisories for more information regarding housing and registration poachers or to report unauthorized solicitations.
    • Credit card guarantee is required for hotel rooms.

    Lunch

    Lunch tickets may be purchased during your exhibiting personnel's registration and are redeemable in the exhibit hall with all other attendees as part of the conference buffet. Paid concession options are also available in the convention center, if your staff chooses not to purchase a lunch ticket.

    Credit card payment is required for purchased staff registrations and lunch tickets.

    For more information, please view the Exhibitor Badge Registration and Housing Overview or video tutorial. If you have any questions or system difficulties, please contact Experient by email or call 800-424-5249.

  • Exhibit Hall Information and Regulations

    The show is located in Exhibit Hall F of the West Building at McCormick Place Convention Center. Show colors are black drape and tuxedo aisle carpeting.

    You must notify EDUCAUSE if you intend to use an Exhibitor Appointed Contractor (EAC) to supervise your booth install and dismantle by completing the required form linked. A certificate of insurance must be included.

    Booth Inclusions

    • Five exhibitor registrations per 10'x10' space (100 sq. ft.)*
    • Standard listing in the print, web, and mobile exhibitor directory
    • Access to one complimentary attendee address list for sending an approved direct mail piece (no email).

    All services and items for the booth, including carpet/flooring, electric, internet, furnishings, etc. must be ordered and paid for through the appropriate supplier, shown in the Freeman portal or the contact list below.

    Complimentary wireless access is NOT available in the exhibit hall—all internet needs must be ordered.

    *Staff must be registered in advance by October 10 at 11:59 PM EST to take advantage of the complimentary exhibitor registrations. Additional exhibitor badges over the allotted amount can be purchased in advance or on-site for $90.00 each. Registrations processed after October 10 are $90.00 each.

    Note: Booths do NOT include full conference registrations. Any exhibit personnel who wish to attend any portion of the EDUCAUSE 2019 conference are required to pay the appropriate conference registration fee.

    Rules and Regulations

    Exhibitors are responsible for ensuring that their booths meet all of the EDUCAUSE 2019 Booth Exhibit Specifications as provided in the Rules and Regulations. Below are very high-level items for consideration.

    • Maximum height for linear "in-line" booths is 8' in the back half of the booth and 4' in the front half of the booth. Note: Free-standing banners taller than 4' must be displayed in the back half of the booth.
    • Maximum height for island booths is 20'.
    • Maximum height for hanging signs is 22' at the top of the sign from the floor (island booths only).
    • All booths must be carpeted or have floor covering. Exhibitor is responsible for proper floor covering in the booth. Ordering "precut" carpet from Freeman is only 9 x 10 and will result in the back foot of your space as raw concrete. Be sure to order a true 10 x 10 floor covering or make sure your booth structure is brought forward to cover this portion.
    • Booth overflow into the aisles and neighboring booths is prohibited. Demonstration areas must be placed a minimum of 2' (60 cm) from the aisle line to accommodate the viewing audience inside the booth. Do not over-furnish or over staff your booth.
    • Storage behind back drape, pop-up structures, and under draped tables is strictly prohibited at McCormick Place. Storage of literature or product will be available through Freeman as a paid opportunity.
    • Pop-up structures should be positioned to minimize visibility of unfinished backs. Masking drape, ordered by show management, will be required for all unfinished booths at exhibitor’s expense.
    • Food and beverage is not allowed in booths.

     

    Press Information

    You can access an up-to-date list of media attending the conference at any time via your completed registration confirmation from Experient. Log in from your completed registration and search the Participant List for registration type, "Press/Media."

    If you have any questions, please contact [email protected].

General Service Contractor

Freeman is the official general service contractor for EDUCAUSE 2019. Freeman Online is available to order all Freeman services (electrical, A/V, computer rental, furnishings, shipping, labor, cleaning) as well as other official show vendor services for your booth (internet, lead capture, security and floral). View the list of official show vendors under contacts.

Entrance into the Exhibit Hall and Non-Official Contractors

Security is tight, and only those who have been pre-approved will be allowed into the exhibit hall. EDUCAUSE must be notified if using a non-official contractor by submitting a Notification of Intent to Use an Exhibitor Appointed Contractor form (proof of insurance must accompany this form). These contractors will receive temporary setup and teardown wristbands from security. If contractors need to access the exhibit hall during show hours, they need to be registered as exhibit hall staff.

 

Preconference Attendee List

There are two types of attendee lists available for EDUCAUSE 2019: complimentary attendee address list for a one-time direct mail piece and an attendee participant list for planning purposes only (no email).

Attendee Mailing List (can be used for promotional purposes)

EDUCAUSE 2019 corporate participants may request one set of complimentary attendee physical addresses to promote presence via an approved direct-mail piece (no email). See details in the below timeline.

Download the EDUCAUSE 2019 logo for your direct mailer here (See rules below*):

*The EDUCAUSE's trademarks, service marks, logos, trade dress and any other identifying mark or insignia (collectively "EDUCAUSE's Trademarks") should only be used in a manner that follows these incorporated guidelines to maintain brand integrity: (a) EDUCAUSE trademarks should not be used on a heavily textured, colored, or patterned background. (b) Keep the trademarks separate from other elements within the design space by maintaining a measure of white space around it, regardless of the medium. (c) EDUCAUSE should be written in all uppercase and any copy should not imply that EDUCAUSE endorses your company's presence or its products and services.

Registration (Participant) List (cannot be used for promotional purposes)

The main (primary) contact responsible for coordinating the logistics of the booth has access to the participant list through their assigned exhibitor console (password required). Alternatively, each registered attendee has access to the list using the link within their confirmation email.

EDUCAUSE prohibits the following use of the registration (participant) list: data may not be harvested, sold to others, incorporated into any type of database, used to generate mailing lists, or employed for any promotional purpose, especially mass email and telephone solicitation. The registration list should not be used as a pre or post-conference lead sheet. Registration and Attendee Mailing lists only include attendees that opt-in to sharing their information. View Event Housing and Attendee List Advisories for more information regarding housing and registration poachers or to report unauthorized solicitations.


 

Timeline

Make sure you are on schedule! This timeline includes due dates for all official show suppliers instrumental in the coordination of your participation.

Password Tips

There are several different vendors and forms requiring unique username/passwords. To alleviate some confusion, here is a list of the most common sites that require a username/password (all unique vs. SSO):

  • Experient Exhibitor Badge Registration and Housing: For booth contact only, if you need assistance accessing your Exhibitor Console, email [email protected].
  • Freeman Online: Set up an account directly with Freeman. Freeman Exhibitor Services Department can assist: 773-473-7080; [email protected]
  • EDUCAUSE Profile SSO: Set up an EDUCAUSE profile in order to register for conference attendance and set your association communication preferences, while accessing all that the EDUCAUSE association has to offer.
Date Item Description Submission Information

Ongoing

Booth Contact Information

Notify EDUCAUSE at any time if there is a contact change for your booth coordination. Individuals designated as a contact receive important logistical communications from EDUCAUSE. Our systems can only accommodate one primary contact per company. Send contact changes to [email protected].

Ongoing

Rules and Regulations

Reference the EDUCAUSE 2019 Rules and Regulations. Exhibitors are responsible for ensuring that their booths meet all of the exhibit specifications, as provided in the Rules and Regulations.

July 23 (recorded webinar)

Exhibitor Webinar

Continued! EDUCAUSE Exhibitor Webinar was held July 23. View the recording of this informative webinar held by the McCormick Place Convention Center and Freeman regarding working in the facility.

August 13

Lead Retrieval (advance rate deadline)

Capture attendee information: For best rates on select lead capture, submit order form to Experient by August 13. The order form is located at Freeman Online.

August 16

Exhibitor Directory Upgrades

Complete request form for logo and/or abstract upgrade by August 16. Logo requests submitted after this date are not guaranteed for inclusion in the print directory. The standard listing in the print directory includes company name, booth number, and URL. Upgrades available for purchase include logo (print and online) and premium abstract (up to 1000 characters online only).

August 21

Exhibitor Directory Information

Finalize information in the "Booth Info" section of your exhibitor console by August 21 for your company's listing to be included in the print directory. Access to your exhibitor console was shared in the Exhibitor Kit communication email sent. After August 21, changes to your "Booth Info" section will only display in the web and mobile directory.

NOTE: File format to be uploaded in the "Booth Info" section for the logo upgrade: JPEG or PNG for digital (a PNG with transparent background is preferred). All information saved in the "Booth Info" section will display in the web and mobile exhibitor directory. Select information (company name, booth number, URL, and logo if purchased) will be included in the print exhibitor directory.

If you need assistance accessing your company's exhibitor console, email [email protected].

August 26

Lead Retrieval (preshow rate deadline)

Submit order form to Experient; form is located at Freeman Online. (If you did not submit on or before August 13, this is the next-best preshow rate.)

September 6

Notification to Use an Exhibitor-Appointed Contractor Form

35 days prior to the first day of exhibitor move-in, you must notify EDUCAUSE if you are using a firm other than the official general service contractor designated by show management (Freeman) by submitting the form Notification of Intent to Use an Exhibitor Appointed Contractor (EAC).

A copy of the EAC's General Liability Insurance Certificate must be submitted to EDUCAUSE 35 days prior as well. Naming EDUCAUSE and Freeman as additional insured.

Email EAC proof of insurance to [email protected] or fax to Corporate Relations at 303-440-0461.

September 13

Advance Shipping to Freeman Warehouse

Freeman begins accepting shipments at their warehouse. Shipping information and labels are available at Freeman Online. The advance shipping deadline is October 4.

September 13

Promotional Mailing (direct mail, no email)

Exhibitors may request one complimentary set of attendee addresses to promote corporate presence via an approved direct mail piece (no email).

Send your promotional materials to [email protected] for approval; the two major things we look for during the approval process are that EDUCAUSE is all upper case and that the copy does not imply that EDUCAUSE endorses your company’s presence or its products and services. The conference should be referred to as EDUCAUSE 2019 or the EDUCAUSE Annual Conference.

Once approved, the list of attendee addresses may be requested at any time, though we recommend waiting until after advance registration on August 29. The list will be provided in an Excel spreadsheet; it is the exhibitor's responsibility to produce and mail the piece.

Download the EDUCAUSE 2019 logo for your direct mailer here:

September 13

Booth Security (discount rate deadline)

Submit order form to Marshall Robinson & Associates; form is located at Freeman Online.

September 19

Housing Cutoff

This is the last day to make hotel reservations in the EDUCAUSE housing block and receive the conference rate. After this date reservations need to be made directly with the hotel.

September 20

Electricity (advanced rate deadline)

Order electricity for your booth from Freeman by this deadline to receive the best rate; order form is located at Freeman Online.

September 20

Freeman (discount price deadline)

Submit to Freeman; forms are located at Freeman Online.

  • Booth carpeting (mandatory: all booths must have floor covering)
  • Booth furnishings, displays, and accessories
  • Modular booth rentals
  • Cleaning services
  • Labor installation/dismantle
  • Material handling
  • Sign and banner hanging (island booths only)
  • Forklift/rigging labor
  • Third-party authorization form
  • Electrical
  • A/V and computer rental

September 26

Booth Internet (advanced rate deadline)

Submit to McCormick Place Convention Center; order form is located at Freeman Online. Note: Complimentary wireless access is NOT available in the exhibit hall—all internet needs must be ordered.

September 27

On-site Booth Contact

Provide information on the person responsible for your booth who show management can contact on-site in Chicago if needed.

Submit the Exhibitor On-Site Booth Contact form.

October 4

Advance Receiving of Shipments at Freeman Warehouse Ends

Material arriving after this date will be received at the warehouse with an additional after-deadline charge; shipping information and labels are located at Freeman Online.

October 10

Exhibitor Badge Registration

Follow Exhibitor Registration Overview process to send invites for registration to your exhibit hall staff in advance. After October 10, registrations will cost $90.00 per person (no exceptions). Instructions for accessing your exhibitor console can be found in the Exhibitor Kit email message.

Please do not wait until the last minute before the system closes as this will not allow time to answer questions or troubleshoot if needed.

October 11

Floral Services

Submit to Creative Greenery of Dallas; form is located at Freeman Online.

October 11

Shipments Received at Show Site

Freeman will begin accepting shipments at the McCormick Place Convention Center-West Building; shipping information and labels are available at Freeman Online. Shipments arriving before this date may be refused by the facility.

 

Contacts

Company Function / Responsibility Contacts

EDUCAUSE

Corporate Relations (Show Management)

Danielle Bailey, Operations Coordinator
720-406-6768
[email protected]

Tonya Sloan, CMP, Operations Manager
720-406-6773
[email protected]

Carolyn Colman, Senior Manager, Membership Development
303-939-0326
[email protected]

Experient

Housing and Registration
 
 

Lead Retrieval

Experient Customer Service
[email protected]
800-424-5249

Marie Zinnert, Exhibitor Services
[email protected]
888-270-8467

Freeman

General Service Contractor

Exhibitor Services Department
773-473-7080 (phone)
469-621-5603 (fax)
[email protected]

Freeman

Electricity

Exhibitor Services Department
773-473-7080 (phone)
469-621-5603 (fax)
[email protected]

Marshall Robinson & Associates

Booth Security

903-897-2091
972-692-7970 (fax)
[email protected]

Freeman

A/V and Computer Rental

Exhibitor Services Department
773-473-7080 (phone)
469-621-5603 (fax)
[email protected]

McCormick Place Convention Center

Internet

312-791-6113 (phone)
[email protected]