Accelerating Transformation with Shared Services and Identity Management

Higher education has been implementing the concept of shared IT services for some time to manage costs, provide equitable education, and leverage economies of scale. Done right, shared IT services can improve user experience, extend technological advances beyond what an individual institution can provide, and maximize funding toward the core mission—teaching, research, and public service. While there is no single path to achieving shared services, certain key considerations can help address the challenges involved in making these initiatives successful, especially considering the decentralized nature of higher education. Panelists will discuss the critical role identity and access management plays in providing centralized services while enabling local autonomy, along with the vision, approach, challenges, lessons learned, and future opportunities for these systems and their respective campuses.