Automated University: Digital Transformation of Student Experience

Tuesday, October 10, 2023 | 3:00PM–3:45PM CT | Poster #301, Halls F1, F2, Level 3
Session Type: Poster Session
Delivery Format: Poster Session
Technology has touched every industry, including higher education. Imagine what's possible if you could automate everything for our students! Come learn how Fresno State’s Empower Student Success with Digital Transformation streamlined university operations from student admissions to routine administrative tasks with Robotic Process Automation technology. In addition, learn how we connected with our Student Information System with a future-proof data integration and interoperability architecture leveraging iPaaS (Integration Platform as a Service), as well as how we accelerated the development of campus application services with the new Agile Team strategy.

Presenters

  • Max Tsai

    Innovation Officer | Interim Director of Digital Transformation, California State University, Fresno