EDUCAUSE strives to hold meetings, conferences, and other professional events where all attendees feel welcome and barriers of any type do not exclude people from attending or participating. EDUCAUSE recognizes that long-term and lasting progress on this front will require time, sustained effort, and the cumulative impact of incremental and individual actions.
If you have any questions about our policies, or need special accommodations, please email [email protected] for assistance.
Closed captioning will be provided by Wordly— a captioning and language translation service. Please select the "Wordly" link in the EDUCAUSE Events mobile app for more information.
Sign Language Interpreters
Interpreters are available with at least 21 days' advance notice. Requests received after this deadline will be handled on a case-by-case basis. Please email us at [email protected] for assistance.
If you have any needs that are not covered by these services, we would be happy to work with you to find/provide adequate accommodations. Please email us at [email protected].
Accessibility information is available on the McCormick Place ADA Accessibility web page.
Scooters and Wheelchairs
Scooters and wheelchairs are available for rental from Scootaround. You can get information, view pricing, and make reservations on their website or by calling the convention customer service team at 888-441-7575.
ADA seating areas will be available for all educational session rooms. Registrants with disabilities are given priority seating.
If you require special assistance for the shuttles, please call 310-466-4699.
Please call 60 minutes prior to desired pick-up time during shuttle hours.
With at least 21 days' advance notice, we can provide assistance to attendees who are blind or have limited vision. Requests received after this deadline will be handled on a case-by-case basis. Please email us at [email protected] for assistance.
Free Registration for Assistants
Free registration is available for assistants who are attending solely to support visually impaired attendees. To apply, please email us at [email protected].
Remediated, fully accessible versions of our agenda will be available in October.
We can provide special dietary meal requests with at least 21 days' advance notice. Dietary requests received after this deadline will be handled on a case-by-case basis. Please alert us about dietary needs during the registration process or by contacting us at [email protected].
Located in Room W177, Level 1 of McCormick Place West, this convenient room provides a private place for nursing mothers during the conference. A refrigerator/freezer is available for storage.
Mamava Lactation Suite
A Mamava lactation suite is available in Lobby, Level 1 of McCormick Place West. Gain free "smart access" by downloading and using the Mamava mobile app.
All grassy areas immediately outside of McCormick Place are open for use by service animals, with primary locations along Indiana Ave. to the west and Martin Luther King Dr. to the east.
In the case of inclement weather, please use the large covered area at the north end of the West Building at gate 41. See photo below. There are some planters that are covered by the roofline above. This is located by rooms W175 and W176.
For information regarding specific hotels and their service animal relief areas, please contact your hotel directly, or email [email protected] and we can help put you in touch with the right person.