Beyond Chatbots: Simplifying Visibility with AI to Transform the University Experience

Tuesday, October 10, 2023 | 11:15AM–12:00PM CT | W187, Level 1
Session Type: Industry Led
Delivery Format: Presentation/Panel Session
Hint, hint: it’s more than just an AI chatbot. It's about AI driving true usability--identifying trends and anomalies, providing alerts, and suggesting fixes based on deep learning from millions of networks globally. Join our session to delve into the solutions that enable experience-driven institutions. With high expectations from students, faculty, and staff, the impending enrollment cliff, and leadership demands echoing in every corner, find out how universities are harnessing the power of the network to build exceptional user experiences and how the University of Kentucky is addressing funding issues that often derail digital transformation.

Presenters

  • Phal Nanda

    VP Products, Cisco Systems, Inc.
  • Heath Price

    Associate CIO, University of Kentucky
  • Mark Sonstein

    Assistant Vice President and Chief Technology Officer, Purdue University