Empowering Student Interactions: AI-Driven Strategies for Communication and Institutional Efficiency

Tuesday, October 10, 2023 | 1:30PM–2:00PM CT | W180, Level 1
Session Type: Breakout Session
Delivery Format: Presentation/Panel Session
Join Mercy College as they share their experience implementing AI-driven communication tools to integrate data sources across campus and improve the student experience. Learn from their insights on implementing AI communication platforms for fostering meaningful student connections and personalized support amid institutional challenges. As higher education institutions navigate the rapidly evolving digital landscape, engaging students with seamless and effective communication has become critical. Discover the transformative potential of AI technology, including natural language processing, and explore the importance of integrating AI solutions to leverage data sources across the campus, streamlining access and improving students' ability to locate personalized information.

Presenters

  • Jeffrey Butera

    Senior Integrations Architect, Ocelot
  • Todd Prattella

    Executive Director of Information Technology, Mercy University