Frictionless Experiences: Why Aren't We Getting It Done?

Wednesday, October 11, 2023 | 4:00PM–4:45PM CT | W184a, Level 1
Session Type: Industry Led
Delivery Format: Presentation/Panel Session
Are frictionless experiences just a buzzword? We don’t seem to be getting it done. The reason: tech solutions are limiting you. A new approach makes it possible to break through these limitations: composability. Witness how peer institutions have moved beyond the talk to actually deliver on the promise of frictionless experience.

Presenters

  • Jennifer French

  • Tom Kirkby