IT Service Management Community Group Meeting  (Open to All)

Wednesday, October 11, 2023 | 10:15AM–11:00AM CT | W192c, Level 1
Session Type: Meeting
Delivery Format: Meeting
Join some of the top ITSM professionals in higher ed as we explore emerging and trending IT topics and their impact on our profession. Using an open-space format, we will discuss the topics that are most important to you.

Presenters

  • Mark Katsouros

    Sr. Director, IT Engineering & Operations, Duquesne University

  • Celisa Manly

    Director, IT Service Management, Northern Arizona University

  • Mitch Pautz

    ITSM manager, University of California, San Francisco