Putting Constituents at the Center with Data + AI + CRM

Wednesday, October 11 | 11:15AM–12:00PM CT | W179, Level 1
Session Type: Industry Led
Delivery Format: Presentation/Panel Session

Institutions strive to power connected education journeys, but many have siloed systems. How are technology leaders leveraging an integrated platform to connect insights institution-wide and create a unified view of every constituent?

Join this session to discover how institutions are:
- Delivering relevant experiences at scale with CRM and data
- Creating a vision for trusted AI to drive efficiencies across campus


  • Nancy Doherty

    Deputy Chief Information Officer, Babson College
  • Chris Lucas

    Associate Vice President of Academic Technologies & Customer Experience, The Pennsylvania State University
  • Dale Vander Wall

    Higher Education Industry Advisor, Salesforce