Reshaping Library IT to Support Student Success

Wednesday, October 11, 2023 | 3:00PM–3:45PM CT | Poster #305, Halls F1, F2, Level 3
Session Type: Poster Session
Delivery Format: Poster Session
This session examines the transformation of the University of Arizona Libraries (UAL) into a major provider and facility for student success-related services. It further details how UAL’s IT department, Technology Strategy and Services (TeSS), is reshaping itself to support services that have expanded, as well as those completely new to its portfolio.

Presenters

  • Steven Chang

    Department Head, Technology Strategy & Services, The University of Arizona

  • David Mayhew

    IT Support Operations Manager, The University of Arizona