The Intersection of Service and Project Management at University of Michigan

Tuesday, October 10, 2023 | 10:15AM–11:00AM CT | Poster #509, Halls F1, F2, Level 3
Session Type: Poster Session
Delivery Format: Poster Session
Central IT at the University of Michigan underwent a transformation in 2019 to more closely align project and service management. A wonderful partnership was formed between Rhian Copeland, Assistant Director of ITS Service Support, and Mashon Allen, Director of the ITS Project Management Office (PMO). They will be sharing highlights of their success in building a service lifecycle management business model.

Presenters

  • Mashon Allen

    Chief of Staff to VPIT-CIO and Director of ITS Project and Portfolio Management Office, University of Michigan-Ann Arbor

  • Rhian Copeland

    Assistant Director, Service Support, University of Michigan-Ann Arbor

Resources & Downloads

  • Poster Intersection of Service and Project Management

    Updated on 10/6/2023