Lightning Round Session: Transforming the Student Experience

Wednesday, October 16, 2019 | 11:45AM–12:30PM CT | W190b, Level 1
Session Type: Breakout Session
Delivery Format: Lightning Round
This lightning round will pack as much information into one session as possible. Hear succinct, engaging presentations on a variety of topics. Each will be 10 minutes long, with a Q&A at the end of the session.

Lightning Round 1: Alexa Has Taken Over Our Campus!

Voice is the next disruptive technology. Voice-enabled devices are proliferating across society. Your students arrive on campus expecting it. Hear how the UT Dallas is implementing Alexa across campus. We will share our vision, implementation approaches, value received, best practices, and roadmap.

Outcomes: Learn how UT Dallas is leveraging Alexa for students, faculty, and staff * Learn about the UT Dallas vision and roadmap for voice-enabled services * Get best practices and lessons learned in implementing voice-response

Presenters: Frank Feagans, Kishore Thakur (University of Texas at Dallas)


Lightning Round 2: Martha: Bringing AI to Life

Meet Martha, George Washington University's virtual solutions AI agent, in an interactive implementation journey presentation. We will share our lessons learned and decision process, give demos, and entertain in-depth conversations about enhancing the student experience on campus through AI.

Outcomes: See how critical lessons learned were applied in our implementation journey * Learn about the strategic, logistical and operational planning considerations for moving to a virtual agent/AI solution on campus * Share your own institution's efforts and questions around campus AI initiatives

Presenters: John Marshall, William Koffenberger (The George Washington University


Lightning Round 3: AI-Based Virtual Assistants Improve Campus Life on Through Dx

AI-based virtual assistants (VAs) are growing in popularity. Join Gonzaga University and noHold Inc. in a conversation about the role artificial intelligence is playing in higher education. Learn about implementing, deploying, and adopting AI technology to help your students and faculty help themselves.

Outcomes: Learn about implementing a VA (creating one, when it makes sense, and what is involved) * Learn about deploying a VA (logistics, potential pitfalls, and generating adoption) * Learn about the maintenance aspects of a VA (utilizing analytics and creating a financial map)

Presenters: Lyle Spencer, Borre Ulrichsen (Gonzaga University); Diego Ventura (noHold Inc.)

Presenters

  • Frank Feagans

    VP/Chief Information Officer
  • Bill Koffenberger

    Manager Cybersecurity Risk and Assurance, The George Washington University
  • John Marshall

    Lead Systems Administrator, The George Washington University
  • Kishore Thakur

    Sr. Director, Innovation, Cloud and Platform Service, University of Texas at Dallas
  • Borre Ulrichsen

    CIO, Gonzaga University
  • Diego Ventura

    CEO, noHold Inc

Resources & Downloads

  • Martha Bringing AI to Life

    Updated on 2/22/2025
  • AIbased Virtual Assistants Improve Life on Campus

    Updated on 2/22/2025
  • Alexa The University of Texas Dallas

    Updated on 2/22/2025