1 to 6: One-Stop to Repeatable Case Management

Wednesday, October 26 | 3:00PM–3:45PM MT | Board 310, Poster Area, Exhibit Hall B-E
Session Type: Poster Session
Delivery Format: Poster Session

Having a one-stop service approach dramatically improves the student experience—and it gives institutions the opportunity to integrate more data, more processes, and more decision-makers. Learn how the University of Miami set up their virtual one-stop service, and then extended the solution to support the onboarding of six pilot offices to utilize case management, to better serve their students and other constituents.

Presenters

  • Melissa Hattaway

    Senior Manager, University of Miami

  • Florence Parodi

    Executive Director, IT, University of Miami