But How Do You Know It Is Fixed? Leadership Skills to Resolve Complex Issues Across the Institution
But How Do You Know It Is Fixed? Leadership Skills to Resolve Complex Issues Across the Institution
Thursday, October 27 | 3:00PM–3:45PM MT | Board 107, Poster Area, Exhibit Hall B-E
Session Type:
Poster Session
Delivery Format:
Poster Session
When working on fixing a complex IT problem that spans the organization, do you ever feel like you get stuck? Or feel like if only the vendor/peer/campus partner would respond in a more helpful manner, things would just work? This session covers strategies for leading a cross-functional team to troubleshoot complex problems, useful troubleshooting techniques, and ways to move forward when next steps are unclear.
Presenters
Dave Long
Director, Instructional Services, The University of Iowa