Creating a Competitive Edge Using Unified Communications (separate registration is required)

Tuesday, October 25 | 8:30AM–11:30AM MT | Mile High Ballroom 2B3B, Ballroom Level
Session Type: Industry Led
Delivery Format: Preconference Workshop Session

Institutions looking to differentiate themselves in a competitive environment are under constant pressure to modernize and improve campus-wide communications and collaborative learning. By simplifying IT management, increasing efficiencies, and replacing legacy technology platforms, colleges and universities can enhance the student experience and simultaneously reduce cost and security vulnerabilities. In this workshop, you’ll hear from campuses that have unified their platform, increased ROI, and combined cloud telephony, collaborative video/voice conferencing, instant messaging, and softphone integration to improve performance and support hybrid learning, emergency notifications, data privacy, security, E-911 compliance, and much more for a truly unified communications experience. The workshop will include presentations by officials from several colleges and universities and feature open discussions regarding Zoom’s future roadmap, support for hybrid work environments, best practices, and cloud telephony as another important piece of the campus IT puzzle. The workshop is best for CIOs, CTOs, directors of infrastructure/UC, directors of telecommunication, and directors of instructional technology.


  • Ted Brodheim

    CIO Advisor, Zoom
  • Lance Ford

    Faculty Member, Zoom
  • Johann Zimmern

    Global Education Strategy Lead, Zoom