Creating a Massachusetts Student Success Services Framework with a Racial Equity Lens

Wednesday, October 26 | 11:15AM–12:00PM MT | Meeting Room 501-502
Session Type: Breakout Session
Delivery Format: Presentation/Panel Session
The Massachusetts Department of Higher Education (DHE) and Deloitte Consulting will share their structure and key takeaways for a Strategic Framework for Support Services for Student Success designed for 24 campuses. The framework was aligned with a broader equity agenda to support racially minoritized and low-income students. The DHE has pursued this work with ambitious goals related to persistence and graduation rates, particularly focused on improving outcomes for Black and Latinx students.


  • Bob Caron

    Higher Education Specialist Leader, Deloitte
  • Pete Fritz

    Principal, Deloitte
  • Clantha McCurdy

    Senior Deputy Commissioner, Access and Student Success, Massachusetts Department of Education
  • Jen Tutak

    Senior Manager, Higher Education Practice, Deloitte