Faculty Outreach Improves Student Performance and Retention: Results From an Online University

Wednesday, October 26 | 10:15AM–11:00AM MT | Board 301, Poster Area, Exhibit Hall B-E
Session Type: Poster Session
Delivery Format: Poster Session
Western Governors University (WGU) created an innovative student support model called Learner Centered Faculty (LCF) that has substantially increased student course pass rates, particularly among underserved student populations. We will discuss the model and present its outcomes.


  • Bernadette Howlett

    Director Faculty Experience Research, Western Governors University
  • Jennie Sanders

    Vice President of Faculty Experience & Academic Services, Western Governors University