IT Service Foundations: Integrating Strategic Initiatives to Deliver Business Value

Wednesday, October 26, 2022 | 3:00PM–3:45PM MT | Board 107, Poster Area, Exhibit Hall B-E
Session Type: Poster Session
Delivery Format: Poster Session
Is the delivery of your IT services built on a solid foundation of standard delivery with service insights and financial transparency? This poster session will highlight how enterprise architecture and strategic planning activities enabled collateral benefits through the alignment of the following strategic initiatives: IT financial management, hardware asset management, application of service standards, service catalog alignment, and adoption of service management roles.

Presenters

  • Jerry Krawczyk

    Director, Analysis and Planning, The Pennsylvania State University

  • Anita Woodman

    Project Manager, The Pennsylvania State University