Making the Case for Research IT Support

Wednesday, October 26 | 2:15PM–3:00PM MT | Meeting Room 505-507
Session Type: Breakout Session
Delivery Format: Presentation/Panel Session
For research computing and data support, it can be difficult to establish KPIs and gather metrics to show the need for support staff. We invite you to this session to discuss how to measure successes and identify areas in need of research support resources at your institution. We will show proven KPI examples to demonstrate types and number of staff required to fulfill campus needs. We will discuss prioritization of resource requests to strategically build out services.

Presenters

  • Susan Ivey

    Director, Research Facilitation Service, North Carolina State University

  • Jackie Milhans

    Director, Research Computing and Data, Northwestern University

  • Claire Mizumoto

    Director, Research IT Services, University of California San Diego