New World Support: Flexibility and Innovation in Response to Challenges

Thursday, October 27 | 10:15AM–11:00AM MT | Board 407, Poster Area, Exhibit Hall B-E
Session Type: Poster Session
Delivery Format: Poster Session

The pandemic permanently evolved the support and delivery of core IT services, processes, and programs at the University of Rhode Island. The presentation will cover newly implemented IT innovations and methodologies, motivated by the evolving needs of our expanded remote educational community.


  • Michelle Rogers

    Director of IT Teaching & Learning Services, University of Rhode Island
  • Terry Wild

    Manager Tier 1 Support, University of Rhode Island