Turning Analytics into Action Items: How to Use Student Journey Mapping to Transform the Student Experience (separate registration is required)

Tuesday, October 25 | 8:30AM–11:30AM MT
Session Type: Industry Led
Delivery Format: Preconference Workshop Session

Learn about a practical framework for mapping the student journey—from aspiration to graduation—as a mechanism for developing touchpoint analytics in partnership with IT’s enrollment and student success peers. You will complete journey-mapping exercises and draft action plans to accelerate workstreams aimed at transforming the student experience.

Presenters

  • Jason Paluck

    Enterprise Architect, University of Maryland, Baltimore County
  • Amin qazi

    Architect, University of California San Diego
  • Danielle Yardy

    Business Development Manager, Amazon Web Services