Using Activity-Based Costing to Identify the Cost of Delivering IT Services

What is the best way to determine the cost of IT, generate forecasts, and benchmark against peers? The project leader will describe cost drivers, methodology, rate philosophies, campus engagement, and implementation challenges. The team used the results to allocate IT costs, evaluate outsourcing targets, identify cost-cutting goals, and more. You will learn about different rate and funding philosophies that work in higher education, discover that not all metrics for comparison are created equal, and find out which decision-making structure builds buy-in from the start.