Danna Wren
Senior Director, Academic Technologies,
University of Missouri
You Did What? Successfully Transforming Support Teams, Policies, and Technologies Under Pressure.
Wednesday, October 26, 2022 | 10:15AM–11:00AM MT | Board 112, Poster Area, Exhibit Hall B-E
Session Type:
Poster Session
Delivery Format:
Poster Session
Would you like to enable your campus community to assist themselves efficiently and effectively without waiting for support? Digital transformation applies to many different forms of processes and support structures, including support for technology platforms. Learn more about how Missouri Online streamlined its technology platform, onboarded remote support teams, and navigated a diverse set of institutional cultures to transform and optimally position support for faculty and students.