Agentic AI & Your Workforce: Building Resilient Teams in the Age of Intelligent Automation

Thursday, October 01, 2026 | 1:00PM–1:45PM MT
Session Type: Breakout Session
Delivery Format: Industry Insights Session
AI agents are no longer theoretical — they are executing tasks, triaging inquiries, and augmenting decision-making across campus operations today. But as institutions rush to deploy agentic AI, a critical question remains underexplored: how do we prepare our people to thrive alongside these systems? This panel brings together industry and campus thought leaders to address the human side of the agentic AI revolution in higher education. Panelists will share practical frameworks for workforce development that go beyond technical training — exploring how to build organizational resilience, redefine roles, and cultivate the judgment and adaptability that no agent can replace.Key topics include: designing human-agent collaboration models that amplify (not displace) staff expertise; upskilling strategies that build AI fluency without overwhelming teams; change management approaches that earn trust and sustain momentum; and measuring workforce readiness as agent capabilities evolve. Attendees will leave with actionable strategies for getting the most out of AI agents while investing in the people who make institutions run — turning disruption into a catalyst for professional growth and institutional transformation.

Presenters

  • Kyle Bowen

    Deputy CIO, Arizona State University
  • Liv Gjestvang

    Vice President & CIO, Denison University
  • Jennifer Sparrow

    AVP, Research and Instructional Technology, New York University
  • Kristi Wellington Baker

    Higher Education Strategy leader, Learner Innovation, Amazon Web Services