EDUCAUSE strives to hold meetings, conferences, and other professional events where all attendees feel welcome and barriers of any type do not exclude people from attending or participating. EDUCAUSE recognizes that long-term and lasting progress on this front will require time, sustained effort, and the cumulative impact of incremental and individual actions.
If you have any questions about our policies, or need special accommodations, please email [email protected] for assistance.
Hearing Impairments
Closed Captioning
Wordly Captioning and Translation Services
Most official conference sessions will feature real-time captioning and language translation provided by Wordly. Attendees can access this service by selecting the “Wordly” link within the EDUCAUSE Events mobile app. Available in October.
Please note: Wordly services will not be available during open house or networking sessions, nor during poster sessions.
Sign Language Interpreters
Interpreters are available with at least 21 days' advance notice. Requests received after this deadline will be handled on a case-by-case basis. Please email us at [email protected] for assistance.
If you have any needs that are not covered by these services, we would be happy to work with you to find/provide adequate accommodations. Please email us at [email protected].
Mobility
Airport
Conference Venue
The Music City Center is an ADA compliant facility. MCC welcomes guests with disabilities and their assistive animals. Should you have any questions or concerns please contact the Music City Center ADA Coordinator at 615-401-1400.
Scooters and Wheelchairs
Scooters and wheelchairs are available for rent from the following companies. You can get information, view pricing, and make reservations on their websites or by calling directly.
All Star Medical
615-730-9438
Cloud of Goods
407-545-3103
Session Rooms
ADA seating areas will be available for all educational session rooms. Registrants with disabilities are given priority seating.
Visual Impairments
On-site Assistance
With at least 21 days' advance notice, we can provide assistance to attendees who are blind or have limited vision. Requests received after this deadline will be handled on a case-by-case basis. Please email us at [email protected] for assistance.
Free Registration for Assistants
Free registration is available for assistants who are attending solely to support visually impaired attendees. To apply, please email us at [email protected].
Conference Agenda
Remediated, fully accessible versions of our agenda will be available in October.
Dietary Restrictions
Preconference Workshops and Ticketed Lunches
Menus are listed within the registration platform and will be posted within the agenda leading up to the conference; they are selected for a wide range of dietary needs. However, if the menu does not meet specific dietary needs we can provide special dietary meals with at least 21 days' advance notice. Dietary requests received after this deadline will be handled on a case-by-case basis. Please alert us about dietary needs during the registration process or by contacting us at [email protected].
Reception and Refreshment Breaks
Menus will be posted within the agenda leading up to the conference and will include a variety of options for a variety of dietary needs.
Parenting/Maternity
The Music City Center offers two dedicated private rooms for Nursing Mothers.
- Level 1 – Near the Demonbreun Street and 5th Avenue entrance, around the corner from 101)
- Level 3 – Next to the 8th Avenue entrance
Service Animals
All grassy areas immediately outside of the Music City Center are open for use by service animals. For information regarding specific hotels and their service animal relief areas, please contact your hotel directly, or email [email protected] and we can help put you in touch with the right person.
All-Gender Restrooms
You'll find designated single-occupancy, all-gender restrooms throughout the conference venue.
Affordability
Scholarships
Financial assistance is available to help with professional development, recognizing a combination of past achievement, personal and institutional commitment, potential benefit, and financial need. Learn more about EDUCAUSE scholarships→
Accessibility Resources for Presenters
EDUCAUSE has developed accessibility information for presenters (coming soon), including a set of resources and best practices.
Wordly Translation Service
EDUCAUSE is using Wordly, a service that provides real-time captioning and translation for attendees. The Wordly service works via a mobile device, which we will set up in each session room. The device takes sound from the audio mixing board and sends it to Wordly, which then makes it accessible to attendees via the web browser on their computers and/or mobile devices.
Attendees can access the Wordly translation service via a link available in the EDUCAUSE Events mobile app and on our website. Available in October.
The service works best with clear audio from the microphones. Please ensure that you use the microphones provided for all presentation content, including audience Q&A.
The accuracy of transcriptions may be low for videos embedded in your presentation. We recommend having captions added to all videos prior to the conference.