Hamsa Bastani
Associate Professor,
University of Pennsylvania
Beyond the Dashboard: Why AI's Biggest ROI in Higher Ed Is People, Not Just Productivity
Friday, October 02, 2026 | 8:00AM–8:45AM MT
Session Type:
Breakout Session
Delivery Format:
Industry Insights Session
For CIOs, the AI conversation often stops at the dashboard—hours saved, tickets closed. But the institutions seeing real transformation treat AI as a cultural shift, not just an efficiency deployment. In this session, we'll unpack what's happening inside IT organizations as AI reshapes roles and workflows, and how to turn efficiency gains into strategic capacity for the institution's real mission: student success and workforce readiness. The conversation will also explore how faculty are approaching responsible AI use in the classroom—and what lessons from teaching students to use AI thoughtfully can be applied to how institutions guide their own employees toward responsible adoption.
