EDUCAUSE strives to hold meetings, conferences, and other professional events where all attendees feel welcome and barriers of any type do not exclude people from attending or participating. EDUCAUSE recognizes that long-term and lasting progress on this front will require time, sustained effort, and the cumulative impact of incremental and individual actions.
If you have any questions about our policies, or need special accommodations, please email [email protected] for assistance.
Hearing Impairments
Closed Captioning
All conference sessions will use the Wordly captioning and language translation service. Please select the "Wordly" link in the EDUCAUSE Events mobile app for more information.
Sign Language Interpreters
Interpreters are available with at least 21 days' advance notice. Requests received after this deadline will be handled on a case-by-case basis. Please email us at [email protected] for assistance.
If you have any needs that are not covered by these services, we would be happy to work with you to find/provide adequate accommodations. Please email us at [email protected].
Mobility
Airport
Conference Venue
Accessibility information is available on the Henry B. González Convention Center ADA Accessibility web page.
Scooters and Wheelchairs
Scooters and wheelchairs are available for rental from Scootaround. You can get information, view pricing, and make reservations on their website or by calling the convention customer service team at 888-441-7575.
Session Rooms
ADA seating areas will be available for all educational session rooms. Registrants with disabilities are given priority seating.
Visual Impairments
On-site Assistance
With at least 21 days' advance notice, we can provide assistance to attendees who are blind or have limited vision. Requests received after this deadline will be handled on a case-by-case basis. Please email us at [email protected] for assistance.
Free Registration for Assistants
Free registration is available for assistants who are attending solely to support visually impaired attendees. To apply, please email us at [email protected].
Conference Agenda
Remediated, fully accessible versions of our agenda will be available in October.
Dietary Restrictions
Special Meals
We can provide special dietary meal requests with at least 21 days' advance notice. Dietary requests received after this deadline will be handled on a case-by-case basis. Please alert us about dietary needs during the registration process or by contacting us at [email protected].
Parenting/Maternity
The Henry B. González Convention Center offers a dedicated private room for Nursing Mothers.
- East Wing – Room 1212 (lobby corridor between Halls 3 & 4)
- West Wing – Room 2137 (next to Room 215 in Parkview)
Learn more on the Nursing Mother’s Room webpage.
Service Animals
All grassy areas immediately outside of the Henry B. González Convention Center are open for use by service animals. For information regarding specific hotels and their service animal relief areas, please contact your hotel directly, or email [email protected] and we can help put you in touch with the right person.
All-Gender Restrooms
You'll find designated single-occupancy, all-gender restrooms in the following location inside the convention center.
Street Level (First Level)
- By Hall 1 Entrance, behind Market Cafe & Braindate Lounge
- Between Hall 3 & Hall 4
Second Level
- By Meeting Room 221D and escalator to Third Level
- By Meeting Room 225A
- By Meeting Room 209
Third Level
- At each end of Stars at Night Prefunction Area
Affordability
Scholarships
Financial assistance is available to help with professional development, recognizing a combination of past achievement, personal and institutional commitment, potential benefit, and financial need. Learn more about EDUCAUSE scholarships→
To see more about our Diversity, Equity, and Inclusion efforts, please visit our DEI page.
Accessibility Resources for Presenters
EDUCAUSE has developed accessibility information for presenters (coming soon), including a set of resources and best practices.
Wordly Translation Service
EDUCAUSE is using Wordly, a service that provides real-time captioning and translation for attendees. The Wordly service works via a mobile device, which we will set up in each session room. The device takes sound from the audio mixing board and sends it to Wordly, which then makes it accessible to attendees via the web browser on their computers and/or mobile devices.
Attendees can access the Wordly translation service via a link available in the EDUCAUSE Events mobile app and on our website (coming soon).
The service works best with clear audio from the microphones. Please ensure that you use the microphones provided for all presentation content, including audience Q&A.
The accuracy of transcriptions may be low for videos embedded in your presentation. We recommend having captions added to all videos prior to the conference.